QUANTITATIVE/QUALITATIVE PSYCHOLOGY
QUANTITATIVE/QUALITATIVE:
There is usually a trade off between
the number of cases and the number of their variables that social research can
study. Qualitative research usually involves few cases with many variables,
while quantitative involves many phenomena with few variables. There is some
debate over whether "quantitative research" and "qualitative
research" methods can be complementary: some researchers argue that
combining the two approaches is beneficial and helps build a more complete
picture of the social world, while other researchers believe that the
epistemologies that underpin each of the approaches are so divergent that they
cannot be reconciled within a research project.
While quantitative methods are based on a natural science,
positivist model of testing theory, qualitative methods are based on
interpretivism and are more focused around generating theories and accounts.
Positivists treat the social world as something that is 'out there', external
to the social scientist and waiting to be researched. Interpretivists, on the
other hand believe that the social world is constructed by social agency and
therefore any intervention by a researcher will affect social reality. Herein
lies the supposed conflict between quantitative and qualitative approaches -
quantitative approaches traditionally seek to minimize intervention in order to
produce valid and reliable statistics, whereas qualitative approaches
traditionally treat intervention as something that is necessary (often arguing
that participation can lead to a better understanding of a social situation).
However, it is increasingly recognized
that the significance of these differences should not be exaggerated and that
quantitative and qualitative approaches can be complementary. They can be
combined in a number of ways, for example:
ΓΌ Qualitative methods can be used in
order to develop quantitative research tools. For example, focus groups could
be used to explore an issue with a small number of people and the data gathered
using this method could then be used to develop a quantitative survey questionnaire
that could be administered to a far greater number of people allowing results
to be generalized.
ΓΌ Qualitative methods can be used to
explore and facilitate the interpretation of relationships between variables.
For example researchers may inductively hypothesize that there would be a
positive relationship between positive attitudes of sales staff and the amount
of sales of a store. However, quantitative, deductive, structured observation
of 576 convenience stores could reveal that this was not the case, and in order
to understand why the relationship between the variables was negative the
researchers may undertake qualitative case studies of four stores including
participant observation. This might abductively confirm that the relationship
was negative, but that it was not the positive attitude of sales staff that led
to low sales, but rather that high sales led to busy staff who were less likely
to be express positive emotions at work.
Quantitative methods are useful for
describing social phenomena, especially on a larger scale. Qualitative methods
allow social scientists to provide richer explanations (and descriptions) of
social phenomena, frequently on a smaller scale. By using two or more
approaches researchers may be able to 'triangulate' their findings and provide
a more valid representation of the social world. A combination of different
methods are often used within "comparative research", which involves
the study of social processes across nation-states, or across different types
of society.
CORRELATIONAL
RESEARCH: DETECTING NATURAL ASSOCIATIONS
First, we might discern whether any
relation—or correlation, as we say—exists between educational level and
earnings. For example, if college is a good financial investment, then college
graduates should, on average, earn more than those who don't attend. Sure
enough, shows that college graduates have a whopping income advantage. So can
we now agree with college recruiters that higher education is the gateway to
economic success?
”The
study of the naturally occurring relationships among variables”.
Before we answer yes, let's take a
closer look. We know that formal education correlates with earnings; that's
beyond question. But does this necessarily mean that education causes higher
incomes? Perhaps you can identify factors other than education that might
explain the education-earnings
correlation-
Correlation versus Causation
The education-earnings question
illustrates the most irresistible thinking error made by both amateur and
professional social psychologists. When two factors like education and earnings
go together, it is terribly tempting to conclude that one is causing the other.
Consider two examples of the correlation-causation issue in psychology. If a
particular style of child-rearing correlates with the personality traits of
children exposed to it, what does this tell us? If parents who often spank or
even abuse their children often have unruly children, what does this tell us?
With every correlation, there are three possible explanations. The effect of
the parents on the child (x →y) is one. Perhaps punitive parents are more
likely to have aggressive children because the parents' own example teaches
such behavior. You might, however, be surprised at the strength of the evidence
for children affecting their parents (x←y).Unruly children may elicit
punishment from exasperated parents.
“Researchers
have found a modest but positive correction between adolescents' preference for heavy metal music
and their having attitudes favorable to premarital sex, pornography, Satanism,
and drug and alcohol use.”
These studies can suggest cause-effect
relation? in correlational research by pulling apart obviously related factors
(like education, family status, and attitude) to isolate the predictive power
of each. Such studies can also consider the sequence of events (for example, by
detecting whether changes in achievement more often precede or follow changes
in self-esteem), Yet the moral of the story remains: Correlational research
allows us to predict; but it cannot tell us whether changing one variable (such
as education) will cause changes in another (such as income). So, the great
strength of correlational research is that it tends to occur in real-world
settings where we can examine factors like race, sex, and education that we
cannot manipulate in the laboratory. Its great disadvantage lies in ambiguous
results. Knowing that two variables change together enables us to predict one
when we know the other. But this does not give us cause and effect.
SURVEY
RESEARCH
How, then, do we measure such variables
as education and income? One way is by surveying representative samples of
people. Survey researchers obtain a representative group by taking a random
sample—one in which every person in the total group has an equal chance of
participating. With this procedure any subgroup of people—red-haired people,
for example—will tend to be represented in the survey to the extent they are
represented in the total population. Bear in mind that polls do not actually
predict voting; they only describe public opinion as of the moment they are
taken. Public opinion can shift. To evaluate surveys, we must also bear in mind
four potentially biasing influences: unrepresentative samples, the order of
questions, the response options, and the wording of the questions.
Survey
procedure in which every person in the
population being studied has an equal chance of inclusion.
Unrepresentative Samples: Not only does sample size matter in a
survey, but also how closely the sample represents the population under study.
In 1984, columnist Ann Landers accepted a letter writer's challenge to poll her
readers on the question of whether women find affection more important than
sex. Her question: "Would you be content to be held close and treated tenderly
and forget about 'the act?" Of the more than 100,000 women who replied, 72
percent said yes. An avalanche of worldwide publicity followed. In response to
critics, Landers granted that "the
sampling may not be representative of all American women. But it does provide
honest—valuable—insights from a cross section of the public. This is because my
column is read by people from every walk of life, approximately 70 million of
them." Still, one wonders, are the 70 million readers representative of the
entire population? And are the 1 in 700 readers who participated representative
of the 699 in 700 who did not?
Order or Questions: Given a representative sample,
we must also contend with other sources bias, such as the order in which we ask
questions. Asked whether "the
Japanese government should be allowed to set limits on how much American
industry can sell in Japan,” most Americans answered no. Simultaneously,
two-thirds of an equivalent sample were answering yes to the same question
because they were first asked whether "the American government should be
allowed to set limits on how much Japanese industry can sell in the United
Stales," Most of these people said the United States has the right to
limit imports. To appear consistent, they then said that Japan should have the
same right.
Response Options: Consider, too, the dramatic
effects of the response options. When Joop van der Plight and his co-workers
(1987) asked English voters what percentage of Britain's nuclear energy they
wished came from nuclear power, the average preference was 41 percent. They
asked others what percentage they wished came from (1) nuclear, (2) coal, and
(3) other sources. Their average preference for nuclear power was 21 percent.
Wording: The precise wording of questions may
also influence answers. One poll found that only 7 percent of Americans thought
government programs should be cut back if they cut out "aid to the
needy." Yet 39 percent would kill funds if the "needy" item was
called "public welfare" (Marty, 1982). Even subtle changes in the
tone of a question can have large effects (Schumnn & Kalton, 1985).
"Forbidding" something may be the same as "not allowing"
it.
Response, order, and wording effects
enable political manipulators to use surveys to show public support for their
views— for or against nuclear power, welfare, or unrestrained speech.
Consultants, advertisers, and physicians can have similar disconcerting
influences upon our decisions by how they "frame" them.
EXPERIMENTAL
RESEARCH: SEARCHING FOR CAUSE AND EFFECT
The near impossibility of discerning
cause and effect among naturally correlated events prompts most social
psychologists to create laboratory simulations of everyday processes whenever
this is feasible and ethical. These simulations are similar to how aeronautical
engineers work. They don’t begin by observing how flying objects perform in a
wide variety of natural environments. The variations in both atmospheric
conditions and flying objects are so complex that they would find it difficult
to organize and use such data to design better aircraft. Instead, they
construct a simulated reality that is under their control a wind tunnel. Now
they can manipulate wind conditions and ascertain the precise effect of
particular wind conditions on particular wing structures.
Control: Manipulating Variables Like aeronautical
engineers, social psychologists experiment by constructing social situations
that simulate important features or our daily lives. By varying just one or two
factors at a time—called independent variables—the experimenter pinpoints how
changes in these one or two things affect us. As the wind tunnel helps the
aeronautical engineer discover principles of aerodynamics, so the experiment
enables the social psychologist to discover principles of social thinking,
social influence, and social relations- As wind tunnel researchers aim to
understand and predict the flying characteristics of complex aircraft, so
social psychologists experiment to understand and predict human behavior.
Independent
variable; just The experimental factor that a researcher manipulates.
Social psychologists have used the
experimental method in about three-fourths of their research studies. In two
out of three studies the setting has been a research laboratory, television’s
effects on children's attitudes and behavior. Children who watch many violent
television programs tend to be more aggressive than those who watch few. This
suggests that children might be learning from what they see on the screen. But,
as r hope you now recognize, this is a correlational finding.
So far we have seen that the logic of
experimentation is very simple: By creating and controlling a miniature
reality, we can vary one factor and then another and discover how these
factors, separately or in combination, affect" people. Now let's-go a
little deeper and see how an experiment is done.
Every social-physiological experiment
has two essential ingredients. One we have just considered control. We
manipulate one or two independent variables while trying to hold everything
else constant. The other ingredient is random assignment.
Random Assignment: The Great Equalizer Recall that we
were reluctant to credit having gone to college with the higher incomes of
college graduates, who may benefit not only from their education but also from
their social backgrounds and aptitudes. A survey researcher might measure each
of these likely other factors and then note the income advantage enjoyed by
college graduates above and beyond what we would expert from these other factors.
Such statistical gymnastics are well and good. But the researcher can never
adjust .or all the factors that might distinguish graduates from nonattenders.
The alternative explanations for the income difference are limitless, perhaps
ethnic heritage, or sociability, or good looks, or any of hundreds of other
factors the researcher has never thought of.
Dependent
variable: The variable being measured. so-called
because it may depend on manipulations of the independent variable.
Experimental
research: Studies which seek clues to
cause-effect relationships by manipulating one or more factors (independent
variables) while controlling others (holding them constant).
Random
assignment: The process of assigning participants
to the conditions of an experiment such that all persons have the same chance
of being in a given condition. (Note the distinction between random assignment
in experiments and random sampling in surveys Random assignment helps us infer
cause and effect, Random sampling helps us generalize to a population.)
The Ethics of Experimentation: Our college example also illustrates
why some experiments are neither feasible nor ethical. Social psychologists
would never manipulate people's lives in this way. In such cases we rely upon
the correlational method and squeeze from it all the information we can.
In other cases, such as the issue of
how television affects children, we briefly alter people's social experience
and note the effects. Sometimes the experimental treatment is a harmless,
perhaps even enjoyable experience to which people give their knowing consent.
Sometimes, however, researchers find themselves operating in that gray area
between the harmless and the risky.
Social psychologists often venture into
that ethical gray area when they design experiments which really engage
people's thoughts and emotions. Experiments need not have what Elliot Aronson,
Marilyn Brewer, and Merrill Carlsmith (1985) call mundane realism. That is,
laboratory behavior (for example, delivering electric shocks as part of an
experiment on aggression) need not be literally the same as everyday behavior.
For many researchers, that sort of realism is indeed mundane, not too
important. But the experiment should have experimental realism, it should
absorb and involve the participants. Experimenters do not want their people
consciously play-acting or ho-humming it; they want to engage real
psychological processes. Forcing people to choose whether to give intense or
mild electric shock to someone else can, for example, be a reali5tic measure of
aggression.
Mundane
realism: Degree to which an experiment is
superficially similar to everyday
situations.
Experimental
realism: Degree to which an experiment absorbs
and involves its participants.
Experimenters also seek to hide their
predictions lest the participants, in their eagerness to be "good
subjects," merely do what's expected. In subtle ways, the experimenter's
words, tone of voice, and gestures may inadvertently call forth desired
responses. To minimize such demand characteristics, experimenters typically
standardize their instructions or even write or tape-record them.
Demand
characteristics: Cues in an experiment that tell the participant what behavior is expected.
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